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Central BDC Daily Work Assignments

 

MONDAY

KATHY – INBOUND CALLS  ( BLVD AND LANCASTER OPPS + RECENTS )

ERIC – INBOUND CALLS ( EHT OPPS +  RECENTS )

EUSUNG – INBOUND CALLS ( COLUMBIA OPPS +  RECENTS )

MARISSA – INBOUND CALLS ( HORSHAM FORD OPPS + RECENTS )

YAMIN – INBOUND CALLS ( FIRST FREE OIL CHANGES FROM SALES INTO X-TIME FOR  ALL LOCATIONS )

BILL ONG – INBOUND CALLS  ( VOICEMAIL RESPONSE, NEXT DAY SCHEDULE EMAILS AND RESPONDING TO SERVICE  E-MAIL ALERTS ).

RAYNA – INBOUND CALLS (HORSHAM CDJR OPPS AND RECENTS)

TASHIDA – INBOUND CALLS ( NISSAN  + CHEVY OPPS + RECENTS )

MIA  – INBOUND CALLS ( QUALITY CONTROL )

JOHN – INBOUND CALLS ( QUALITY CONTROL )

TUESDAY

KATHY – INBOUND CALLS  ( BLVD AND LANCASTER OPPS + RECENTS )

LINDA – INBOUND CALLS ( BLVD AND LANCASTER OPPS + RECENTS )

ERIC – INBOUND CALLS ( EHT OPPS &  RECENTS )

EUSUNG – INBOUND CALLS ( COLUMBIA OPPS +  RECENTS )

MARISSA – INBOUND CALLS ( HORSHAM FORD OPPS + RECENTS )

YAMIN – INBOUND CALLS ( FIRST FREE OIL CHANGES FROM SALES INTO X-TIME FOR  ALL LOCATIONS )

BILL ONG – INBOUND CALLS  ( VOICEMAIL RESPONSE, NEXT DAY SCHEDULE EMAILS AND RESPONDING TO SERVICE  E-MAIL ALERTS ).

RAYNA HOLMAN – INBOUND CALLS (HORSHAM CDJR OPPS + RECENTS)

TASHIDA – INBOUND CALLS ( NISSAN  + CHEVY OPPS + RECENTS )

SHERRY – INBOUND CALLS ( NISSAN + CHEVY OPPS + RECENTS )

MIA – INBOUND CALLS ( QUALITY CONTROL )

JOHN – INBOUND CALLS ( QUALITY CONTROL )

 

WEDNESDAY

KATHY – INBOUND CALLS  ( BLVD AND LANCASTER OPPS + RECENTS )

LINDA – INBOUND CALLS ( BLVD AND LANCASTER OPPS + RECENTS )

ALEX – INBOUND CALLS ( EHT & HORSHAM FORD  OPPS +  RECENTS )

EUSUNG – INBOUND CALLS ( COLUMBIA & HORSHAM FORD OPPS +RECENTS )

YAMIN – INBOUND CALLS ( FIRST FREE OIL CHANGES FROM SALES INTO X-TIME FOR  ALL LOCATIONS )

RAYNA  – INBOUND CALLS (HORSHAM CDJR OPPS AND RECENTS)

TASHIDA – INBOUND CALLS ( NISSAN  + CHEVY OPPS + RECENTS )

SHERRY – INBOUND CALLS ( NISSAN + CHEVY OPPS + RECENTS )

MIA – INBOUND CALLS ( QUALITY CONTROL )

JOHN – INBOUND CALLS ( QUALITY CONTROL )

  

THURSDAY

LINDA – INBOUND CALLS ( BLVD AND LANCASTER OPPS & RECENTS )

ALEX – INBOUND CALLS ( VOICEMAIL RESPONSE, EHT &  OPPS + RECENTS )

EUSUNG – INBOUND CALLS ( COLUMBIA & HORSHAM FORD OPPS +  RECENTS )

YAMIN – INBOUND CALLS ( FIRST FREE OIL CHANGES FROM SALES INTO X-TIME FOR  ALL LOCATIONS )

BILL ONG – INBOUND CALLS  ( VOICEMAIL RESPONSE, NEXT DAY SCHEDULE EMAILS AND RESPONDING TO SERVICE  E-MAIL ALERTS ).

SHERRY – INBOUND CALLS ( NISSAN + CHEVY OPPS + RECENTS )

MARISSA – INBOUND CALLS ( HORSHAM FORD & CDJR OPPS + RECENTS )

MIA – INBOUND CALLS ( QUALITY CONTROL )

JOHN – INBOUND CALLS ( QUALITY CONTROL )

 

FRIDAY

ALEX – INBOUND CALLS ( EHT &  OPPS + RECENTS )

EUSUNG – INBOUND CALLS ( COLUMBIA & HORSHAM FORD OPPS +  RECENTS )

YAMIN – INBOUND CALLS ( FIRST FREE OIL CHANGES FROM SALES INTO X-TIME FOR  ALL LOCATIONS )

BILL ONG – INBOUND CALLS ( VOICEMAIL RESPONSE, NEXT DAY SCHEDULE EMAILS AND RESPONDING TO SERVICE  E-MAIL ALERTS ).

SHERRY – INBOUND CALLS ( NISSAN + CHEVY OPPS + RECENTS )

MARISSA – INBOUND CALLS ( HORSHAM FORD  OPPS + RECENTS )

MIA – INBOUND CALLS ( QUALITY CONTROL )

TASHIDA – INBOUNDS CALLS ( CHEVY AND NISSAN OPPS + RECENTS )

RAYNA – INBOUND CALLS ( HORSHAM CDJR OPPS + RECENTS )

JOHN – INBOUND CALLS  ( QUALITY CONTROL )

ROB – INBOUND CALLS ( UNOTIFI ASST TO EACH BDR )

 

SATURDAY

MARISSA – INBOUNDS  ( UNOTIFI RECENTS FOR ALL LOCATIONS )

TASHIDA – INBOUNDS ( UNOTIFI RECENTS FOR ALL LOCATIONS )

JOHN- INBOUND CALLS ( QUALITY CONTROL )

ALEX- INBOUND CALLS ( UNOTIFI RECENTS FOR ALL LOCATIONS )

RAYNA – INBOUND CALLS ( UNOTIFI RECENTS FOR ALL LOCATIONS )